Vehicle Collection & Delivery Service Policy

Collection Service

Where requested, Weston Wheels Refurb Ltd may collect and return customer vehicles for refurbishment.

Collection dates and times are estimates only.

Traffic, weather, breakdowns or other unforeseen circumstances may affect collection times.

Customer Responsibilities

Before collection, customers must ensure:

• The vehicle is roadworthy.
• The vehicle is insured where legally required.
• Wheel locking nut keys are present.
• Personal belongings are removed.
• Fuel levels are sufficient for collection and delivery.
• Any vehicle faults are disclosed before collection.

Vehicle Condition

A visual inspection will normally be completed before collection.

Photographs may be taken before and after work for insurance and quality control purposes.

Liability During Collection

Whilst every care is taken, Weston Wheels Refurb Ltd cannot accept responsibility for:

• Existing scratches
• Stone chips
• Existing dents
• Mechanical failures unrelated to our work
• Warning lights already displayed
• Pre-existing suspension or steering faults

Delays

Collection and return times are estimates only.

Unexpected delays may occur due to:

• Traffic
• Weather
• Vehicle breakdowns
• Accidents
• Road closures

Failed Collections

If nobody is available at the agreed collection time, additional collection charges may apply.

Insurance

Customer vehicles remain insured in accordance with our business insurance whilst under our care, custody and control, subject to the terms and conditions of our insurer.